Dear Friend, Firstly, we deeply apologize for any inconvenience caused by this transaction. Customer satisfaction is our top priority. After receiving your refund request, we have processed the refund for you. Regarding the situation where the goods were detained by customs, initially it was because the recipient name you provided was too simple, which resulted in the customs review not being approved, and the goods were detained and returned. We recommended other shipping methods before shipment, but you did not agree with our choice. To prevent similar situations from happening again, we will strengthen our cooperation with logistics partners and provide clearer transportation guidance for future orders. Sincerely salute

Dear friend, Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with both our product and pricing. Delivering high-quality solutions at competitive rates is always our priority, and your feedback motivates us to keep improving. If you ever have suggestions or need assistance, please don’t hesitate to reach out. We’re here to ensure your experience remains exceptional! ​ ​Best regards, Eric